10 Insurtech Chatbot and how they are making Insurance cool
Chatbot’s are new Apps in today’s world and many Insurance Agencies/Carriers are adopting them to better serve their customers and gain competitive advantage. In this article we are discussing 10 Insurtech Chatbot and how they are being leveraged in insurtech space.
1) Friendly Agent Bot
Friendly Agent is a Insurtech Chatbot solution to digitalize Insurance operations from lead generation to customer service. Consumers are spending most of their time on messaging and they don’t have 15min to fill a form or talk over phone.
Friendly agent Chatbot can serve insurance customers for agencies or carriers 24/7 and provide them competitive advantage. It’s conversational user interface is easy to interact and it can hand over chat to human being whenever needed or requested. It can scale with your business and multitask with thousands of customers simultaneously.
Many insurance agencies have adopted it and have seen significant increase in leads. Some have also started to run facebook ads combined with chatbot to exponentially increase their growth.
2) Lemonade
Lemonade insurance company has grown to a 70,000+ customer base since its launch in just one year. Their business is conducted entirely online via Chatbot. There are no human insurance brokers. Maya, the insurtech chatbot asks you in plain English a few simple questions to “get you some great insurance”.
Lemonade Insurance business model for getting 70,000+ customers in one year
3) Insurify
It’s Chatbot Evia will help you in getting car insurance. It will ask you how many cars you want to insure, what is your marital status and few other questions. You will get quote from multiple carriers and select whichever works best for you.
4) Progressive’s Flo Turned Into Chatbot
Flo from progressive has around 4.7 million likes on facebook. You can select “Send Message” option on it’s facebook page to start chatting with it. When you select “ Get Quote” you will get multiple options to select from like “Auto”, “Home” “Motorcyle” etc. But when you select one of these options like quote for homeowners insurance it will send you to it’s website. Hence its still not complete end to end chat experience but it’s better than nothing.
5) Haven Life :
It has a Chatbot which can help you in getting term life insurance. It will ask you basic details like how many family members you have, Date of birth ,gender etc. In the end you get a quote for term life policy based on coverage you selected. I see lot of facebook ads from Haven Life hence it looks like they are spending good amount of money on digital strategy.
How to Generate Leads via Facebook ads
6) Baidu
Chinese search engine giant Baidu launched a medical chatbot designed to make diagnosing illnesses easier
7) HealthTap in the US and Your.MD in UK
Launched insurtech chatbot on Messenger to help people evaluate their medical needs and consult with doctors.
Through the chatbot, customers can learn what might be wrong with them based on symptoms, as well as find doctors in their area to treat them.
8) Sense.ly
It has launched Molly the virtual nurse that helps ensure discharged patients follow treatment plans
9) Babylon Health
It is a UK company that offers mobile health services such as consultations with GPs, but now also offers AI chat functions.
10) Dino Insurance:
It’s a UK based Chatbot for travel insurance. It is mainly targeting last minute buyers looking for travel insurance. Currently it’s focusing EU customers and can help you insuring either a single trip or annual trips.
If you are in Insurtech space and looking to get a Chatbot for your Insurance Agency or Company then please schedule a quick success call with us .
Best Chatbot for Insurance Agency
Hopefully this article was useful to you and told you why you need Messenger for Insurance Agency Website. Please share it with anyone who may benefit from it.
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